Information We Collect

We collect information in a few different ways. Some you provide directly, and some we gather automatically as you use our site. Here's what we're talking about:

Information You Give Us Directly

When you sign up for our courses or contact us, you share details like your name, email address, and phone number. We also collect payment information when you enroll in our programs, though this is processed securely through third-party payment processors.

• Full name and contact details (email, phone number, mailing address)
• Business information if you're representing a company
• Educational background and professional experience
• Payment and billing information for course enrollment
• Communications you send us through contact forms or email

Information We Collect Automatically

Like most websites, we gather some technical information when you visit. This includes your IP address, browser type, and how you navigate through our site. We use this data to improve our services and understand what content resonates with visitors.

• Device information and browser specifications
• IP address and general location data
• Pages visited and time spent on our site
• Referring websites and search terms used
• Cookie data for session management and preferences

How We Use Your Information

We don't collect data just to have it sitting in a database. Everything we gather serves specific purposes related to providing you with quality education and support.

We won't use your information for purposes beyond what we've outlined here without getting your explicit consent first. And we definitely won't sell your data to third parties for their marketing purposes.

Data Protection and Security

Protecting your information isn't just a legal requirement for us. It's fundamental to maintaining the trust you place in us when you share personal details.

Security Measures We've Implemented

Our systems use industry-standard encryption for data transmission and storage. We maintain secure servers with restricted access, and our team receives regular training on data protection practices. Payment information is handled through PCI-compliant processors, so we never store complete credit card details on our servers.

That said, no online system is completely impervious to threats. While we take extensive precautions, we encourage you to use strong passwords and be cautious about sharing sensitive information online.

Sharing and Disclosure

We keep your information within our organization whenever possible. But there are situations where we work with trusted partners or need to share data for specific purposes.

When We Share Information

1. Service providers who help us operate our business, like payment processors, email service providers, and hosting companies. These partners are bound by confidentiality agreements.
2. Legal authorities when required by South Korean law or in response to valid legal requests. We'll notify you of such requests unless prohibited by law.
3. Professional advisors such as lawyers and accountants who need information to provide services to our business.
4. In the event of a business transfer, such as a merger or acquisition, your information would be part of the transferred assets. You'd be notified of any such change.

We don't share your personal information with advertisers or marketing companies. When we do share data with service providers, we ensure they maintain similar privacy standards to our own.

Your Rights and Choices

Under South Korean law, specifically PIPA, you have significant control over your personal information. These aren't just theoretical rights – we've built processes to make exercising them straightforward.

What You Can Do

• Access Your Data: Request a copy of the personal information we hold about you. We'll provide this in a readable format within 30 days.
• Correction: If any information we have is inaccurate or outdated, you can ask us to correct it.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions where we must retain records.
• Processing Restrictions: Ask us to limit how we use your information in specific circumstances.
• Objection: Object to certain types of processing, particularly for marketing purposes.
• Data Portability: Receive your information in a structured format that you can transfer to another service.

Data Retention

We don't keep your information indefinitely. Our retention periods are based on the purpose for which we collected the data and legal requirements.

How Long We Keep Different Types of Data

Course enrollment records and academic information are retained for seven years after course completion, as required by South Korean education regulations. Contact form submissions and general inquiries are kept for three years. Marketing communications data is stored until you unsubscribe or request deletion.

Financial records, including payment transactions, are maintained for five years in compliance with tax and accounting laws. Website analytics data is anonymized after 26 months and kept in aggregate form for historical analysis.

Once retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we may need to retain certain records for legal compliance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Before you worry about being tracked across the internet, let's break down what we actually do.

Types of Cookies We Use

Essential cookies keep the site functioning – they remember your login status and preferences during your session. Without these, you'd have to re-enter information constantly. We also use analytics cookies to understand how people use our site, which helps us improve the experience.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect site functionality, but you'll still be able to access most content. We don't use third-party advertising cookies that track you across multiple websites.

International Data Transfers

Our primary operations are based in South Korea, and we store data on servers located within the country. However, some of our service providers operate internationally, which means your information might be processed outside South Korea.

When we transfer data internationally, we ensure adequate protection through standard contractual clauses or other approved mechanisms. The level of data protection in other countries may differ from South Korean standards, but we require our international partners to maintain equivalent safeguards.

Children's Privacy

Our services are designed for adults and individuals over the age of 14. We don't knowingly collect personal information from younger children without parental consent. If you're under 14, please have a parent or guardian contact us on your behalf.

If we discover we've inadvertently collected information from a child under 14 without proper consent, we'll delete it promptly. Parents who believe we may have such information can contact us to request removal.

Changes to This Policy

Privacy practices and regulations evolve, so this policy will occasionally need updates. When we make significant changes, we'll notify you via email if you're enrolled in our courses, or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we last modified the policy. We encourage you to review it periodically, especially before sharing new information with us. Continued use of our services after changes take effect means you accept the updated terms.